I need to know how much interest I've paid on my Ute finance so I can claim it on my tax return (self employed). I've always had finance for the work car & each year I've just called the finance company & they've told me verbally over the phone how much interest I've paid + sent me a written statement.
This is my 1st loan with Nissan Finance; they have sent me no statements at all in the 15 months I've had the Ute & when I called them, they wanted $15 to supply one! They wouldn't even tell me the figure over the phone unless I paid $15.
Well, I know $15 isn't much, but WTF? They haven't sent me a single statement on my loan & now want $15 to supply one.
As far as I'm concerned, that is extremely poor customer service! Surely, the cost of statements is factored into the fees when they set the loan up?
I've been buying brand new Nissan Utes & they want $15 off me for a computer generated piece of paper!
Seriously not happy!
This is my 1st loan with Nissan Finance; they have sent me no statements at all in the 15 months I've had the Ute & when I called them, they wanted $15 to supply one! They wouldn't even tell me the figure over the phone unless I paid $15.
Well, I know $15 isn't much, but WTF? They haven't sent me a single statement on my loan & now want $15 to supply one.
As far as I'm concerned, that is extremely poor customer service! Surely, the cost of statements is factored into the fees when they set the loan up?
I've been buying brand new Nissan Utes & they want $15 off me for a computer generated piece of paper!
Seriously not happy!