I was through Exetel a few years back and they used Telstra equipment for a while until Powertel installed there equipment.
Anyway, Exetel did a deal with Powertel and all customers were moved over. I got the job.
Anyways every 3 months the port would lock up, I rang Exetel and they said it would be 2 weeks before it was fixed.
So I thought to myself. !@#$ that, I rang AAPT direct and got one of there techs to reset the port. That contractor ID comes in handy at times.
Rang them atleast 5 times over the time I was with them.
Signed up with Telstra for ADSL 2. Exetel tried to make it as hard as possible for me to change over.
Rang my team leader and he put in a request to fast track it and 3 days later I had a job for my service. So I am hooked up to Telstra's Isam and haven't had a problem since.
Digby (Sorry mate, forgotten youyr name.) Wireless has some advantages, fibre is still better. Faster and more reliable. Only downside is, it costs a shit load to repair.
So in future, keep the dial before you dig number handy.
I have seen company's get bills of $14,000 to repair fibre on a Military base. That cable locator idea was a great one. Lol.