I'll ditto the dislike for HID bulbs without lenses. Glaringly bright regardless of high or low beam because of the scatter - the arc in a HID bulb is longer than the filament in a halogen lens, so the reflector behind it doesn't capture the light correctly. If you know anything about parabolas, your headlight reflector generally IS one, and the filament is supposed to sit roughly in the locus, so that the light is then projected forward. Moving the light source outside the locus makes the light scatter.
Ok, with that out of the way, HID relies on TWO things - voltage and heat. The arcing generally creates the heat, so the usual way things work is the voltage bridges the gap to create a little light (by arcing) and it gets warmer, which makes the light shine brighter.
I'd suggest that there are one of two possibilities - either your ballast isn't providing enough voltage boost, or the gap is too large in the bulb. Swap bulbs left-to-right and see if the problem persists.
If it follows the globe, it's the globe, simple.
If it stays put, check that the wire is okay. Swap the wires over at the ballast end (if you can) and see if that swaps the light issue. If it does, the ballast has an internal problem with one line producing less volts than it needs to. If it doesn't, it's the wiring to the bulb on that side - either underspec, too long (voltage drop) or it's been damaged and may be losing power elsewhere.
I'm no expert on HID, but it's electric and the solution might be electrical (ie cabling).