contact info for Nissan Australia

[googs]

Does anyone have any contact info for the manager of customer service or warranty dept. I'm after phone, email post anything to bypass the myriad of tele service people that can't do or know anything.
cheers
Googs

 

[09STR]

this is who i delt with and got my problem sorted just have to call the customer service number and ask for her
every email and phone call you make keep a record and dont let them take any more then 3-4 days to get back to you

hope it helps

Rebecca
Customer Service Team Leader
Nissan Motor Co. (Australia) Pty Ltd
Locked Bag 1450
Dandenong South VIC 3164
Customer Service Centre: 1800 035 035

Nissan Customer Service Centre [[email protected]]

 

[googs]

thanks heaps for that. Bouncing around between the minions has got me nowhere so far. Hopefully she can help.

 

[Aussie Frontier]

Dont give in and dont back down
Trust me they expect you to just go away.

 

[WoodyD40]

i agree with Frontier

i actually managed to get 'free' replacement parts from nissan when the shroud around the radiator worked its was loose - into the path of the turning fan ... ripping the shroud to bits - even got some shrapnel in the radiator ...

Nissan would not fix the car under warrantee ... but in the end, provided the parts under so called customer loyalty, and the local dealer also came to the party and installed them for free (becuase i get both of my nissans serviced there).